Data collection and processing

Collecting data

The data processing on this website is carried out by the website operator. The contact details can be found in the imprint of this website.

Technical data is recorded by our IT systems. This concerns e.g. Internet browser, operating system or time of the page view. This information is collected automatically as soon as you visit our website.

Part of the data is collected to ensure flawless provision of the website. Other data can be used to analyze your user behavior.

You can visit our site without providing any personal information. We only store access data without personal reference like this. For example, the name of your internet provider, the page from which you are visiting us or the name of the requested file. This data is evaluated exclusively to improve our offer and does not allow any conclusions about your person.

Personal data is only collected if you voluntarily provide it to us as part of your order, when opening a customer account, when completing a contact form or when registering for a newsletter. We use the information you provide without your separate consent solely for the fulfillment and processing of your order.

This is done on the basis of Art. 6 para. 1 lit. b GDPR, which allows data to be processed for the performance of a contract or pre-contractual measures. We only collect, process and use personal data about the use of our internet pages (user data) to the extent necessary to enable or charge the user for the use of the service.

Data storage

Your contract text is saved. We will send you the order details and our terms and conditions by e-mail. The terms and conditions can be viewed here at any time. You can view your previous orders in our customer login, provided you have registered with us with an account.

Upon complete processing of the contract and full payment, your data will be blocked for further use and deleted after expiry of the tax and commercial regulations, unless you have expressly consented to the further use of your data. The deletion of your customer account is possible at any time and can be done by sending a message to the contact option described below or via a special function in the customer account.

Treatment of customer and contract data

We only pass on personal data to third parties if this is necessary in the course of the contract, for example to the companies responsible for the delivery of the goods or to the bank responsible for processing the payment. A further transfer of the data does not take place or only if you have expressly consented to the transfer. A transfer of your data to third parties without express consent, such as for advertising purposes, does not take place.

The basis for data processing is Art. 6 para. 1 lit. b GDPR, which allows data to be processed for the performance of a contract or pre-contractual measures.

Transfer of personal data

For the fulfillment of the contract, we will pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on the payment service provider you select during the ordering process, we will forward the collected payment data to the payment institution responsible for the payment and all payment service providers commissioned by us to the selected payment service. In part, the selected payment service providers collect this data themselves, as long as you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this regard, the privacy policy of the respective payment service provider applies.

If necessary, your data can be forwarded to the company with a credit check.

encryption

This site uses SSL or TLS encryption for security purposes and to protect the transmission of sensitive content, such as orders or requests that you send to us as the site administrator. If SSL or TLS encryption is enabled, the data you provide to us cannot be read by third parties.

Encrypted payments on this website

If after the conclusion of a fee-based contract there is an obligation to provide us with your payment data (e.g. account number for direct debit authorization), this data is required for payment processing.

Payment transactions via the usual means of payment are carried out exclusively via an encrypted SSL or TLS connection. In the case of encrypted communication, your payment details that you send to us cannot be read by third parties.

Cookies

The internet pages partly use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies are used to make our offer more user-friendly, effective and secure.

Cookies are small text files that are stored on your computer and stored by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.

You can set your browser so that you are only informed about the setting of cookies and allow cookies in individual cases, allow the acceptance of cookies for certain cases or generally exclude and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Cookies that are necessary to carry out the electronic communication process or to provide certain functions desired by you (e.g. shopping cart function) are processed on the basis of Art. 6 para. 1 lit. f AVG saved. The website operator has a legitimate interest in the storage of cookies for the technically correct and optimized provision of its services. If other cookies (such as cookies for analyzing your surfing behavior) are stored, they will be treated separately in this privacy policy.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us, namely:

- browser type and browser version


- operating system used


- Referrer URL


- Host name of the access computer


- Time of the server request


- IP address



There is no merging of this data with other data sources.


The basis for data processing is Art. 6 para. 1 lit. b GDPR, which allows data to be processed for the performance of a contract or pre-contractual measures.

Mandatory information and general information

Note for the responsible authority

Responsible entity is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (such as names, e-mail addresses).

The responsible office for data processing on this website is the General Manager (see printout).

The competent supervisory authority for data protection of companies with their head office in the Netherlands is the Dutch Data Protection Authority. You can also contact this authority through your state's data protection officer. A list of data protection officers and their contact details can be found here.

Data Protection Officer

Due to the legal regulations that apply to us, we are not required to appoint a data protection officer and we have not appointed a data protection officer.

Registration on this website

You can register on our website to use additional features on the site. We use the data entered only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will refuse the registration.

For important changes, such as the scope of the offer or for technically necessary changes, we use the e-mail address provided during registration to inform you in this way.

The processing of the data entered during registration takes place on the basis of your consent (Art. 6 (1) lit. GDPR). You can withdraw your consent at any time. An informal message to us by e-mail is sufficient. The legality of the data processing already completed remains unaffected by the revocation.

The data collected during registration will be stored by us as long as you are registered on our website and then deleted.

Statutory retention periods remain unaffected.

Withdrawal of Consent

Some data processing operations are only possible with your explicit consent. You can revoke an existing consent at any time with effect for the future. An informal message to us by e-mail is sufficient. The legality of the data processing until the revocation remains unaffected by the revocation.
Right of appeal to the competent supervisory authority
In the event of a violation of data protection law, the data subject has the right to appeal to the competent supervisory authority. The responsible supervisory authority in the field of data protection is the Dutch Data Protection Authority.



Right to data portability

You have the right to receive data that we process based on your consent or in performance of a contract, on its own or to a third party in a standard, machine-readable format. If you require the direct transfer of the data to another responsible person, this will only be done to the extent technically possible.

Information, block, delete

Within the scope of the applicable legal provisions, you have the right at any time to provide free information about your stored personal data, their origin and recipient and the purpose of the data processing and, if necessary, the right to correct this data, block or delete. For more information about personal data, you can contact us at any time at the address stated in the imprint.

Right to restriction of processing

You have the right to demand the restriction of the processing of your personal data in accordance with Article 18 GDPR, insofar as

• the correctness of the data is disputed by you;


• the processing is illegal, but you refuse its deletion;


• we no longer need the data, but you need it to assert, exercise or defend your legal rights or


• You have objected to the processing according to Article 21 GDPR.

Advertising emails and contradiction

When you sign up for a newsletter, your email address will be used for your own advertising purposes, with your explicit consent, until you unsubscribe from the newsletter. If you subscribe to our newsletter, we will use the information you require or separately provide to send you regular email newsletters. A transfer of your e-mail address to other companies for advertising purposes does not take place. Unsubscribing from the newsletter is possible at any time and can be done by sending a message to the contact option described below or via a special link in the newsletter.
The use of contact data published within the scope of the printing obligation for sending unsolicited advertising and information materials is hereby rejected. The operators of the pages expressly reserve the right to take legal action in case of unsolicited sending of advertising information, such as spam e-mails.

MailChimp

This website uses the services of MailChimp to send newsletters. Provider is the Rocket Science Group LLC, 675 Ponce De Leon Ave. NE, Suite 5000, Atlanta, GA 30308, USA.

MailChimp is a service that u.a. helps. the sending of newsletters can be organized and analysed. If you enter data for a newsletter subscription (for example an e-mail address), it will be stored on MailChimp's servers in the United States.

MailChimp is certified under the EU-US Privacy Shield. The Privacy Shield is an agreement between the European Union (EU) and the US to ensure compliance with European privacy standards in the United States.

With the help of MailChimp we can analyze our newsletter campaigns. When you open an email sent by MailChimp, a file from the email (called a web beacon) connects to MailChimp's servers in the United States. This will determine whether a newsletter message has been opened and which links have been clicked. In addition, technical information is collected (e.g. time of retrieval, IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. They serve exclusively for the statistical analysis of newsletter campaigns. The results of these analyzes can be used to better align future newsletters with the interests of the recipients.

If you do not want to be analyzed by MailChimp, you must unsubscribe from the newsletter. For this we provide a corresponding link in every newsletter message. In addition, you can unsubscribe from the newsletter directly on the website.

The data processing takes place on the basis of your consent (Art. 6 (1) lit. GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations already completed remains unaffected by the revocation.

The data deposited with us to sign up for the newsletter will be stored by us from the newsletter until the moment of submission and will be deleted from our servers and from MailChimp's servers after cancellation of the newsletter. Data that is stored with us for other purposes (such as e-mail addresses for the member area) remains unchanged.

See MailChimp's privacy policy for more information

Completion of a Data Processing Agreement
We have a so-called "Data Processing Agreement" with MailChimp, in which we commit MailChimp to protect our customers' data and not to pass it on to third parties.

Payment providers

Depending on the payment service provider you select, we will forward the collected payment data to the payment institution responsible for the payment and any payment service providers commissioned by us or to the selected payment service.
If you choose a payment service provider yourself with the payment method, you will find yourself in the secure internet environment of your chosen bank after the transfer. The secure data traffic is guaranteed by your bank or your payment service provider. We do not learn the content of this traffic, but are only informed that the payment has been completed or that the payment process has been cancelled. In this regard, the privacy policy of the respective payment service provider applies.
This includes direct banking, the electronic SEPA direct debit system, the SEPA direct debit mandate, credit card payments or bank transfers.

Completion of a contract processing contract

We have concluded an agreement with the respective payment service provider for order processing in which we oblige the respective provider to protect our customers' data and not to pass it on to third parties or only with their express prior consent.

Giropay

On our website we offer you a. Payment via Giropay. The provider of this payment service is Giropay GmbH, An der Welle 4, 60322 Frankfurt am Main, Germany ("Giropay").

When you pay via Giropay, Giropay collects various transaction data and forwards it to the bank. In addition to the data required for payment, Giropay collects additional data as part of the transaction processing, such as delivery address or individual items in the shopping cart.

Giropay then authenticates the transaction using the authentication method stored at the bank. The amount to be paid will then be transferred from your account to our account. Neither we nor third parties have access to your account information.

For more information about payment with Giropay, please refer to Giropay's terms and conditions and privacy policy

The legal basis for the transfer of your data is Art. 6 para. 1 lit. a GDPR (consent), Art. 6 para. 1 lit. b GDPR (processing to fulfill a contract) and Art. 6 para. 1 lit. f GDPR (preservation of legitimate interests in advance payments).

You have the option to withdraw your consent to data processing at any time. A revocation will not affect the effectiveness of historical data processing activities.

Klarna

On our website we offer you a. the payment with the services of Klarna. The provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter referred to as "Klarna") with offices in several European countries.

Klarna offers various payment options (e.g. installment purchase). If you choose to pay with Klarna (Klarna Checkout solution), Klarna collects various personal data from you. Details can be found in Klarna's privacy policy.

Klarna uses cookies to optimize the use of the Klarna Checkout solution. The optimization of the payment solution constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f AVG Cookies are small text files that are stored on your device and do not cause any damage. They remain on your device until you delete them. For more information about the use of Klarna cookies, see Klarna's cookie policy.

The transmission of your data to Klarna is based on Art. 6 para. 1 lit. a GDPR (consent), Art. 6 para. 1 lit. b GDPR (processing to fulfill a contract) and Art. 6 para. 1 lit. f GDPR (preservation of legitimate interests in advance payments).

You have the option to withdraw your consent to data processing at any time. A revocation will not affect the effectiveness of historical data processing activities.

Mollie

On our website we offer you a. Payment to the payment service Mollie B.V., Keizersgracht 313, 1016 EE Amsterdam (Netherlands), telephone: +31208202070 / e-mail: info@mollie.com.

When you pay via Mollie's offers, Mollie collects various transaction data and forwards it to the bank. In addition to the data required for payment, Mollie collects additional data as part of transaction processing, such as Addresses or individual items in the shopping cart.

Mollie then authenticates the transaction using the authentication process stored at the bank. Neither we nor third parties have access to your account information.

Details about payment with Mollie can be found in Mollie's terms and conditions and privacy policy.

The legal basis for the transfer of your data is Art. 6 para. 1 lit. a GDPR (consent), Art. 6 para. 1 lit. b GDPR (processing to perform a contract). and Art. 6 para. 1 lit. f GDPR (preservation of legitimate interests in advance payments).

You have the option to withdraw your consent to data processing at any time. A revocation will not affect the effectiveness of historical data processing activities.

Sofortüberweisung / SOFORT Banking

On our website we offer you a. Payment by Sofortüberweisung / SOFORT Banking. Provider of this payment service, developed by the company Payment Network AG, are several providers in different European countries, including Sofort GmbH, Theresienhöhe 12, 80339 Munich (hereinafter referred to as "Sofort GmbH") and the company Klarna AB, Sveavägen 46, 111 34 Stockholm , Sweden (hereinafter referred to as "Klarna") with offices in several European countries.

Using the "Sofortüberweisung" procedure, we receive a payment confirmation in real time and can immediately begin to fulfill our obligations.

If you have opted for one of the "instant" payment methods, you will need to provide the PIN and a valid TAN to the payment provider for them to log into their online banking account. The software automatically checks your account balance after logging in and transfers the funds to us using the TAN you submitted. Then it immediately sends us a confirmation of the transaction. After logging in, your sales, credit line credit line, and the existence of other accounts and their stocks are also checked automatically.

In addition to the PIN code and the TAN, the payment data and personal data entered by you will be transferred to Sofort GmbH. The personal data is first and last name, address, telephone number(s), e-mail address, IP address and possibly further data necessary for payment processing. The transfer of this data is necessary to establish your identity without doubt and to prevent fraud.

The transfer of your data to Sofort GmbH is based on Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing to perform a contract). You have the option to withdraw your consent to data processing at any time. A revocation will not affect the effectiveness of historical data processing activities.

Analytics tools and advertisements

order processing
We have entered into an agreement with Google and other web analytics tools we use, which are listed below, and are fully committed to enforcing the strict guidelines of German data protection authorities when using analytics tools.
legal basis
Legal basis of data collection and processing are consents acc. Art. 6 par. 1 lit. a. and Art. 7 GDPR, the processing for the performance of our services and the performance of contractual measures in accordance with Art. Art. 6 par. 1 lit. b. GDPR, the processing to comply with our legal obligations acc. Art. 6 par. 1 lit. c. GDPR, and for advertising to protect our legitimate interests in accordance with. Art. 6 par. 1 lit. f. AVG.

Google Analytics

This website uses functions of the web analysis service Google Analytics. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow you to analyze your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP anonymization
We have activated the IP anonymization feature on this website. As a result, your IP address will be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide further information on website activity. To provide related services to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other data provided by Google.

Browser plug-in
You can prevent the storage of cookies by setting your browser software accordingly; However, we point out that in this case you may not be able to use all functions of this website in full. In addition, you can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and the processing of this data by Google by downloading the browser plug-in available at the following link and install:
https://tools.google.com/dlpage/gaoptout?hl=de.

Opposition to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site:
Disable Google Analytics.

For more information on handling user data on Google Analytics, see Google's privacy policy.

Google Analytics Remarketing

Our websites use the features of Google Analytics Remarketing with the cross-device capabilities of Google AdWords and DoubleClick. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

This feature allows you to link the advertising audiences created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. In this way, interest-based, personalized advertising messages that are adapted to you based on your previous usage and browsing behavior on one end device (e.g. mobile phone) can also be displayed on another end device (e.g. tablet or PC).

After you have given your consent, Google will link your web and app browsing history to your Google account for this purpose. That way, the same personalized advertising messages can appear on any device where you sign in with your Google account.

To support this feature, Google Analytics collects Google-verified IDs of the users that are temporarily linked to our Google Analytics data to define and create audiences for ad promotion across devices.
You can permanently opt out of cross-device remarketing/targeting by disabling personalized ads in your Google account here.

The aggregation of the data collected in your Google account is based solely on your consent, which you can give or withdraw at Google (Article 6 (1) (a) GDPR). For data collection operations that are not merged with your Google account (for example, because you do not have a Google account or have objected to the merge), data collection is based on Art. 6 para. 1 lit. f GDPR. The legitimate interest arises from the fact that the website operator has an interest in the anonymous analysis of website visitors for advertising purposes.
See Google's privacy policy for more information and privacy policy.

Google Ads and Google Conversion Tracking
This website uses Google Ads. Ads is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google").

As part of Google Ads, we use so-called conversion tracking. When you click on an ad from Google, a conversion tracking cookie is set. Cookies are small text files that are stored on the user's computer by the internet browser. These cookies lose their validity after 30 days and are not used for personal identification of users. If the user visits certain pages on this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was forwarded to this page.

Each Google Ads customer receives a different cookie. The cookies cannot be tracked through advertisers' websites. The information collected using the conversion cookie is used to generate conversion statistics for Ads advertisers who have opted for conversion tracking. Customers are told how many users clicked on their ad and were redirected to a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not wish to participate in tracking, you can opt out by simply disabling the Google Conversion Tracking cookie via the internet browser under User Preferences. You will not be included in the conversion tracking statistics.

The storage of "conversion cookies" is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

For more information about Google Ads and Google Conversion Tracking, see Google's privacy policy.
You can set your browser so that you are only informed about the setting of cookies and allow cookies in individual cases, allow the acceptance of cookies for certain cases or generally exclude and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.


Social Networks - share content via plugins

Facebook Plugins (Like and Share button)
Plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our pages.

The Facebook plug-ins can be recognized by the Facebook logo or the "Like" button ("Like") on our site. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/.

When you visit our pages, the plug-in establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click on the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. As a result, Facebook can assign the visit to our pages to your user account. We point out that we as the provider of the pages are not aware of the content of the transmitted data and its use by Facebook. See Facebook's privacy policy for more information.

If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.


Pinterest plugin

On our site we use social plug-ins from the social network Pinterest operated by Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103-490, USA ("Pinterest").

When you visit a page that contains such a plug-in, your browser connects directly to the Pinterest servers. The plugin sends protocol data to Pinterest's server in the US. This log data may include your IP address, the address of the visited websites that also contain Pinterest features, Browser type and settings, date and time of the request, how you use Pinterest and cookies.

See Pinterest's privacy policy for more information about the purpose, scope and further processing and use of the data by Pinterest and your rights and ways to protect your privacy.


Google Maps

This site uses the Google Maps map service via an API. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

If you want to use the functions of Google Maps, you must save your IP address. This information is usually transmitted to and stored by Google on servers in the United States. The provider of this page has no influence on this data transfer.

The use of Google Maps is for the sake of an attractive presentation of our online offers and an easy findability of the places we specify on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

Please refer to Google's privacy policy for more information on handling user data.


Contact for privacy

For questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data and withdrawal of consent granted, please contact our
include data protection officer:


View the list of loaded cookies below:
Cookie Policy and Cookie List